Specialized Support for Mental Health Practices

We are your dedicated practice manager, managing the backend operations of your practice. We organize client records and practice information, keep digital files organized, track license renewals, manage practice insurance renewals, track and sign up for CE credits, handle subscriptions, and ensure your practice runs smoothly day-to-day.

We serve as the administrative point of contact for your clients, scheduling and managing appointments, handling emails, coordinating consultation calls, following up on missed sessions and cancellations, answering general administrative questions, sending reminders, and keeping your inbox organized so nothing slips through the cracks.

We handle your full billing and payment workflow, creating and sending invoices, issuing superbills, tracking outstanding balances, following up on expired or declined cards, recording payments, and running payroll for your team.

We track and follow up with every new client inquiry, send intake paperwork and consent forms, ensure everything is received and signed before the first appointment, manage waitlists, schedule current clients, and make sure no potential client ever falls through the cracks.

We keep your online presence current and consistent, updating directory listings, maintaining and editing your website, creating and sending newsletters, designing marketing materials, and managing your social media. From content creation to scheduling posts, we help your practice stay visible.

We support your EHR/EMR systems from end to end, keeping records updated and organized, creating templates, and helping train your team on proper system use. We also assist with system migration, setup, and data transfer, while researching and helping you select the EHR/EMR that best fits your practice.

Not only can we help with your practice, but we can also assist with personal tasks such as scheduling appointments, finding gifts, and making reservations. We provide personal support to help you achieve a better work-life balance.

We manage the full clinician onboarding process, posting job descriptions, screening resumes, and coordinating interviews. We also create structured onboarding checklists to ensure everything is in place so new clinicians can step into your practice with clarity and ease.

We help you build and maintain a strong referral network, tracking referral sources, managing follow-ups, sending thoughtful thank-you notes, and keeping communication with referral partners consistent. The goal is to keep those relationships active, organized, and working for the long-term growth of your practice.